Air Freight
Excess Baggage Air Freight Ltd is the market leader in complete removals by air freight.
When weighed against the savings on hotel bills for executives and their families waiting for the arrival of their possessions,
and the minimum of disruption to they're working pattern. Relocation by air freight is often a very attractive option. Through our
network of airport offices we are able to access the widest range of services at the most competitive prices.
When sending your items by air we will usually be able to supply you with all the details of transit; airway bill numbers,
airline/handling agent, flight details etc, two-four working days after we receive your shipment. However, we will not
release any information until payment has been made in full (cleared funds). The local agent of the airline carrier will
generally notify the addressee of the shipment's arrival at it's destination.
Air freight shipments can take between 3 and 14 days depending on the destination and the level of service you choose.
The cost of sending your baggage via air freight is determined by the total weight of your goods. However, if you have
larger outsized items, for example surfboards and bicycles, the cost may be determined by the size rather than the weight,
as these goods will take up more space in the aircraft.
Use our volumetric weight calculator to determine the chargable weight of your consignment.
We can offer the following services to most destinations: -
Airport Uncleared
With our Airport Uncleared service, your goods will be sent to the arrival destination airport uncleared.
Once your goods arrive you must arrange to collect your baggage personally from the destination terminal. You must clear the baggage
through customs and settle all destination charges, which may include customs duty, sales taxes, customs clearance, terminal fees,
airline charges, agent fees and quarantine charges (where applicable).
Air - Residence
This is our full service door to door product, from the time we pick up your baggage to the time it is delivered to your
destination address, we handle everything. All clearance and delivery charges are pre-paid in the UK, only any extraordinary
charges incurred (i.e. bonded storage, customs detention, local customs duty or sales taxes) will be charged to your account.
(Please note: All door to door deliveries are to kerb-side only unless otherwise arranged.)
Economy - Airport Uncleared
This service is ONLY offered at our Airport terminal offices, it is based on our Air - Airport Uncleared service, but provides
our customers with an added degree of flexibility as freight can be deposited with us until 22:00 at all Heathrow terminals, and,
additionally, on a 24 hour basis at our Gatwick South Terminal. Consignments fully booked and paid for on this service are
immediately allocated onto the next available flight, often providing a faster time scale than our standard Air - Airport Uncleared
service.
Express - Airport Uncleared
When the required time scale outweighs the costs, our Express - Airport Uncleared service may be for you.
As with our Air - Airport Uncleared service you must clear your baggage through customs and settle any destination charges,
which may include customs duty, sales taxes, customs clearance, terminal fees, airline and agent fees and quarantine charges (where applicable).
The transit time for our express service is usually 3 to 5 days depending on the destination.
If you intend for someone else to collect your baggage you MUST provide us with a letter of authority with the named
individual prior to shipment.
We have no control over foreign customs services who might undertake searches or charge duties/taxes at their discretion.
(Please Note: In some countries you must collect and clear your goods personally.)
SECURITY HANDLING
NB: All baggage sent by air requires a fully completed security declaration form to comply with the stringent requirements of
UK and International Law. Please complete this carefully as it is a legal document and the consequences of misdeclaration
under the (UK) 1990 Aviation and Maritime Security Act (and/or similar legislation in other jurisdictions) could be severe.
We cannot accept the following goods by for shipment by air, sea, or road: aerosols, batteries, explosives, corrosives,
firearms and ammunition, radioactive material, perfume, pressurised or unpressurised cylinders and/or similar type containers,
paint, fuel and/or fuel tanks, or weapons of any description, etc.
Baggage containing such items may be subject to delay and extra charges, which will be debited to the sender's account.
Please note that your baggage may be subject to x-ray and/or hand search at the complete discretion of our own security
staff and airline or airport security. A twenty four hour security holding period is mandatory.
SECURITY IS A SERIOUS MATTER - PLEASE CO-OPERATE AND HELP US TO HELP YOU.
Flight Details
If you choose to send your belongings via air freight, we will email you flight information to you as soon as your belongings
have been allocated to a flight. Alternatively, you can call our office 0800 783 1085; +44 20 8324 2066 or email
tracking@excess-baggage.com for this information
For your added convenience, downloadable sets of our air freight documentation can be found on
our air freight documentation page.
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